Nothing recently released the rollout timeline for Nothing OS 5.0, but the Phone (2) was notably absent from the list.
This omission sparked disappointment among users, who voiced their concerns during a Reddit AMA session.
In response, Nothing's CEO Carl Pei explained that the kernel is too old and Android 17 won't be supported by the chipset vendor.
He also noted that the Phone (2) originally promised three major updates but received four, with security patches extending to 2027.
However, Pei initially claimed the phone received four major upgrades, but it actually received three; he later corrected his statement.
Despite the update exclusion, Nothing has fulfilled its original commitment of three major OS releases for the Phone (2).
The device will continue to receive security updates until July 2027, according to the official update policy.
Users argue that three OS updates are insufficient in 2026, especially when competitors like Samsung offer up to six major updates on mid-range phones.
Even Nothing's flagship Phone (3) only promises five major updates, which still lags behind Samsung and Google's high-end offerings.
This situation highlights the need for Nothing to reconsider its update policy to stay competitive.